How We Help

****Please see service update below if you need to get help with an issue at work****

For all Queensland women who are seeking assistance about issues at work, we are disappointed to advise that from the 1 December 2017, the Working Women Queensland service will cease service delivery. This is because of a shortage of funding and we hope that in early 2018 some services will resume.

In the meantime, the Working Women’s Centres in South Australia and Northern Territory have kindly offered to assist vulnerable Queensland Women and will provide the following access:

NT Working Women’s Centre: please call on Mondays (only) on telephone 1800 817 055 or (08) 8981 0655

SA Working Women’s Centre: please call on Wednesday, Thursday & Friday (only) on telephone 1800 652 697 or (08) 8410 6499

Jobwatch in Victoria receives funding to assist Queensland Workers and can be contacted during business hours on: 1800 331 617 (free call) or (03) 9662 1933 – Melbourne time applies.

Community Legal Centres in your area may also be able to provide advice and there is more information available on their website:  http://communitylegalqld.org.au/

Click here for information sheets on issues at work including:

  • DV & work
  • Underpayment
  • General protections
  • Discrimination
  • Keeping well at work
  • Workplace harassment
  • Termination of employment
  • Parental leave
  • Terms & Conditions of employment
  • Privacy & social media

Need assistance outside of Queensland? Visit Working Women’s Centres

For Award information and entitlements please contact the Fair Work Ombudsman.

For information about domestic violence and work please visit  http://www.dvworkaware.org   – a translation service is available for this website.

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Languages other than english
WWQ may be able to arrange a translator for you if you need one.

We attempt to target our telephone advisory service to vulnerable working women and can provide  information and advice on:

  • Work and family issues including domestic violence
  • Dismissals
  • Discrimination (Gender, age, race, parental status, pregnancy, religion etc.)
  • Sexual harassment
  • Sexual assault or violence at work
  • Wages
  • Parental Leave
  • Superannuation and retirement savings
  • Workplace bargaining
  • Occupational Health and Safety
  • Disciplinary issues
  • Workers Compensation
  • Duress and Coercion
  • Workplace Harassment

If after assessment by our Industrial Officers, you have an established claim and fall into one of QWWS target groups we may be able to offer further intensive assistance including:

  • preparing applications or assisting you prepare for unfair dismissal or discrimination complaints processes
  • advice on self-representation in unfair dismissal or other complaints processes
  • preparing responses to correspondence from your employer

Clients of WWQ who request representation with their matters will be asked to participate in an assessment to ascertain their eligibility to receive a no costs service. WWQ may also offer services to women on a fee for service basis under the QWWS Inc. Positive Workplace Practices (link) arm.

All clients being represented by WWQ will be asked to agree to certain conditions in relation to this assistance and WWQ will reserve our rights to terminate that assistance under certain conditions.